Conducting Effective New Hire Training to Reduce Turnover
Sep 22, 2009 Career Development 2723 Views
High turnover is a head-breaking problem for companies. For many companies, new-hires leave before their probationary period is ended. If your company has a high turnover rate than your competitor, you will lose your good employees to your competitors. Also, your business will also suffer from high costs of attracting, recruiting and training the new staff. So, new hire training is the first important thing to reduce the rate of turnover and enhance the acculturation and productivity of new employees in companies.
Benefits of new hire training
New hires walk in with a fresh view of company and an intrinsic motivation to contribute to their job positions immediately. They start their first day with both excitement and worry. They want to excel in their new jobs, but they do not know where to start.
So, new hire training is necessary. The more background knowledge new hires have about how one workgroup interrelates with ancillary departments, the more new hires will understand his or her impact on the company. Benefits of new hire training:
- Reduce new-hires' fears.
- Increase the understanding of company, such as culture, company structure, etc.
- Increase new hires productivity.
- Reduce new employee turnover.
Training new hires isn't easy, yet it should not be left to chance. You should set down a complete training program for new hire training, including training content, training schedule, training effects assessment, etc. Generally, your new hire training program should provide the following contents:
- Company information introduction: culture, structure, product and service information, etc.
- Company rules and regulations, policies and procedures.
- Position description and requirements.
- Office applications operation training.
Besides these, provide company manual to new hires, it can be extra gifts for them to learn more about your company.
Evaluate new-hire training effectiveness
Evaluating new-hire training effectiveness is important to ensure improvements for the new-hire training courses and to monitor training standards in your company. Methods of assessment are different for various training contents.
For evaluating the training effects of company information introduction and company rules and regulations, policies and procedures, computer-based test is the first choice for assessment in terms of money-saving and time-saving. No papers printed, no pens needed, and no hand-marking work - all the quiz results are graded automatically after the quiz takers taking the test. For conducting computer-based test, QuizCreator is a good assistant which provides 9 question types with multimedia supported and 3 quiz results tracking options (E-mail tracking, Free QMS tracking and LMS tracking). Another unique feature is that QuizCreator can generate insightful and direct analysis reports for quiz results. Then trainers can realize the weakness and reinforce the specified knowledge to the new hires.
For evaluating the training effects of position description and requirements, you can evaluate in the process of daily work and coach new hires instantly when they encounter trouble in order to make sure new hires to perform successfully in their new position.
For evaluating the training effects of office applications operation, assign appointed projects to new hires and evaluate the results they do and then correct their wrong operations according to their work.
To develop a great business, you need to begin all new-hires with an outstanding training experience and tap their potential in their work. A well planned new hire integration process has been proven to increase productivity and retention. By showing an upfront commitment to them, new hires will be confident in their decision to join your organization, motivated and equipped to produce their best work immediately, and more likely to stay. Invest in them early and they'll stay longer.