Why Soft Skills Training Is Good for Your Personal Growth
Oct 5, 2016 Career Development 1488 Views
OK! We all know that how important technical skills are, still apart from these technical skills it is these kind of skills that matter the most. Having technical knowledge is just the entry point to get into the industry. Your main competition begins when you start communicating with the clientele. So, you will have to make sure of the work ethics, communication skills, attitude, empathy, IQ, EQ and similar other attributes which are considered as crucial for career success.
If you possess these skill sets, you can excel as a leader because then delegating, problem solving, team building and motivating will become much easier and you will know how to get along with the people. The issue that many recruiters face while hiring prospective candidates is that they lack in soft skills. One reason for this could be that it is often undervalued and is regarded less relevant when compared to hard skills. Irrespective of the industry one is working in, soft skills are universal. Thus, it is important to strike a balance between imparting soft skills training and traditional hard skills.
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Studies show that there is a soft skills gap in an individual. But, what really is this gap? The difference between the technical skill and soft skill is termed as soft skills gap. And these skills always come in unison with hard skills which helps the organization utilize its expertise to full advantage.
Whenever a person gets hired, it is certain that he has good knowledge of its domain, but the problem area comes when these skills come into picture. Thus, this gap is known as soft skills gap. For instance,
• If you are good at getting clients, but not at retaining them, it is due to the communication skills gap.
• When you have lots of managers but no leaders, it is due to gap in skills gap.
• When there is a lot of staff turnover and you have to retain people, it is a gap in skills which we term as soft.
If any organization is unable to capitalize on the human mind, experience and level of proficiency of its workforce, the time is really ripe to assess the communication level and interpersonal skills. The act of ideas presentation, listening, resolving conflict and fostering an open work culture depends on how you maintain relationships with people.
Therefore, it is important that you, as a manager recognize the vital role these skills play in maintaining cordial relationship amongst peers in an organization. Certain grey areas to evaluate include -
• Personal accountability
• Interpersonal skills
• Being flexible
• Out-of-the-box thinking
• Mentoring and coaching
• Degree of collaboration
• Conflict resolution
• Precise and clear communication
So, a person having these skills can benefit your organization in several ways. It bears a significant impact especially during interaction with clients, customers, supervisors, colleagues and all other stakeholders.
The key to a great team performance is to reduce the soft skills gap through proper training. Get all your able candidates enrolled in any of the soft skills training companies in India and let them contribute to the organization's vision effectively.